FAQ's
Here are some frequently asked questions along with their answers. If you have any additional questions, please feel free to message me hello@thequeenofbling.co.uk
How do I contact you?
Your feedback matters to us! Whether it’s positive or constructive, we’d love to hear from you. Please email us at hello@thequeenofbling.co.uk
How do we order?
Please place all orders directly on our website www.thequeenofbling.co.uk
We've recently launched our Etsy shop and would love for you to take a look.
What payment methods do we accept?
We accept all major cards as accepted forms of payment
How much is shipping?
Royal Mail Tracked 24
Royal Mail Tracked 48
DPD
Do we ship internationally?
At present, we offer shipping to Ireland via DPD. As a new business, this service is currently in a trial phase
Can I collect my order?
Unfortunately, we do not offer a collection option at this time.
Can I use your photos to advertise?
Yes, you’re more than welcome to use our photos. We love supporting our community and helping others grow.
Please can you watermark.
Is there a minimum order?
There is no minimum order requirement — feel free to order as much or as little as you need.
Do you take pre-orders?
Yes, we offer preorders. As our business grows, we look forward to stocking a wider range of items.
How quickly will my order arrive?
Physical Items - Our current dispatch time is 1–5 working days. We will regularly update customers on Facebook, and we always aim to get all orders sent out as quickly as possible
Digital Orders - Once payment is complete, your order will be sent straight away for you to download. Please remember to provide the correct email address
What do I do if part of my order is missing or damaged?
Please see our returns policy
Out of Stock?
Feel free to message us and we’ll let you know when any out-of-stock items are available again.
How do I make a complaint?
Your feedback is important to us. Please email hello@thequeenofbling.co.uk with your order number and details, and we’ll do our best to resolve the issue promptly.